topic SIM card in Tech Support

SIM card

Lostgirl — Fri, 20 Jun 2025 12:24:16 GMT

I have been sent a 5G SIM. I ordered it to use in a TP link mobile wi fi router. We have since found out that it is not working in the device. We have had no problem with the router using a pre loaded EE SIM 4G CARD. The new 5G SIM card is working in a phone but not in the router. I have spoke to O2 who have told me that that the card should be 3G, 4G and 5G compatible. Any ideas. Really don't want to buy a new TP link for 5G.

Re: SIM card

Enlli — Fri, 20 Jun 2025 12:43:37 GMT

Try setting the APN

Name: o2 Internet.

APN: mobile.o2.co.uk

(PAYG - payandgo.o2.co.uk)

Username: o2web (PAYG - payandgo)

Password: password.

MMS Proxy: 82.132.254.1.

MMS Port: 8080.

Authentication Type: PAP.

APN Type: internet+MMS. ( If an entry is required type a * on its own)

Re: SIM card

jonsie — Fri, 20 Jun 2025 13:06:36 GMT

Are you sure @Lostgirl that you have been sent a data only sim