topic help re e sim!!!! in Tech Support

help re e sim!!!!

kpe — Wed, 18 Jun 2025 16:39:37 GMT

having a nightmare !

had a galaxy A 8 tablet but was told could not put e sim on that as too old.

so bought Galaxy s9 Fe as that apparently that takes an e sim.

ditched mobile contract with Three as they were no help.at all.!

had phone contract with O2 so added a 2gb contract for new tablet.. was told that physical sim for this contract would arrive in post..then we could apply for e sim so that when abroad for 1 month of year we could activate unlimited data on e sim for streaming..

however no sim in post but has arrived directly on tablet presumable via an e sim????

so ring up 02 to find out how to get e sim only to be told that one cant use an e sim abroad anyway!

no manager available to speak too and we are running out of time to get sorted.

any help would be appreciated please!!!!

Re: help re e sim!!!!

Enlli — Wed, 18 Jun 2025 16:46:59 GMT

I find this a bit confusing. An eSIM functions in the same way as a plastic SIM. If you can roam on one you can roam on the other.

This is what we have on activating eSIMs see if it helps

Re: help re e sim!!!!

MI5 — Wed, 18 Jun 2025 16:53:55 GMT

@kpe wrote:
then we could apply for e sim so that when abroad for 1 month of year we could activate unlimited data on e sim for streaming..

Complete rubbish from whomever told you that @kpe

1 - You don't get unlimited data in EU, but yo udo in ROW if using O2 Travel (any variant) but speed is capped so no streaming possible.

2 - Data sims only work in UK anyway.