topic Re: Extending Ringtime Disabled Voicemail in Tech Support

Extending Ringtime Disabled Voicemail

Chaserfree — Tue, 10 Jun 2025 08:55:42 GMT

HI,

I wanted to extend the time my mobile rings before going to voicemail. I found the code to do this on the forums here and extended it to 30 seconds. When my phone was called and the 30 seconds were up it didn't go to voicemail but gave out message "this number has not been recognised". I returned the ring time to 15 seconds and voicemail worked again. Is this usual?

Thanks

John

Re: Extending Ringtime Disabled Voicemail

Enlli — Tue, 10 Jun 2025 09:10:33 GMT

Once you set it 30 try re enabling voicemail by dialing 1750 and see if that helps

Re: Extending Ringtime Disabled Voicemail

pgn — Tue, 10 Jun 2025 09:35:28 GMT

You can also adjust these setting in your MyO2, under "Barring and Call Diverts", @Chaserfree

Access the Web version of your MyO2 here: https://accounts.o2.co.uk/signin

There most likely will be a password challenge via SMS, make sure you have O2 network signal when doing this.

Good luck!

Re: Extending Ringtime Disabled Voicemail

RobertChalmers — Sun, 07 Dec 2025 12:52:00 GMT

How do I find the Bar & Divert page? it's not on my pages that I. can find? And nothing works to extend the ring time.

Re: Extending Ringtime Disabled Voicemail

pgn — Sun, 07 Dec 2025 12:56:17 GMT

See the post directly preceding yours, @RobertChalmers - and note PAYG customers do not have as many options as Pay Monthly/Contract customers if OK.

Re: Extending Ringtime Disabled Voicemail

Enlli — Sun, 07 Dec 2025 13:49:29 GMT

@RobertChalmers What handset? There is a hack that usually works with Android but not iPhones

Re: Extending Ringtime Disabled Voicemail

MI5 — Sun, 07 Dec 2025 13:57:07 GMT

As has been told elsewhere, there's no option for their iPhone.