topic Re: PAC from another O2 account in Tech Support

PAC from another O2 account

Dunfermline4 — Fri, 16 May 2025 12:19:16 GMT

Afternoon all,

Question re PAC code....

I have an account that one of my parents use, they want to take out own contract but keep the number they are using.

Now I know if was myself swapping to another supplier would just be straight forward, but whats process for the PAC code we would get from this existing number and taking it onto another contract thats not in my name, but same address ? Hope this makes sense !

TIA

Re: PAC from another O2 account

Enlli — Fri, 16 May 2025 12:57:36 GMT

No PAC needed as it is a migration

They will need to take out an account on a temporary number. Then you can arrange for the original number to be ported across

Both parties need to be available on the phone when requesting

Re: PAC from another O2 account

MI5 — Fri, 16 May 2025 13:20:20 GMT

@Dunfermline4

It's not clear if your parent wishes to stay with O2 or move providers, but if moving providers, the PAC process is the same as if you were doing it.

The name doesn't make any difference.