topic Re: Not receiving SMS messages whilst in Portugal in Tech Support

Not receiving SMS messages whilst in Portugal

Pontybutty — Mon, 12 May 2025 14:30:30 GMT

My phone has stopped receiving texts whilst I am in Portugal. I could do so a few days ago but not now. My wifes phone has the same netwrok and pay monthly account and hers works fine. She can receive my text messages but I am not reciving hers, nor the security code texts from my bank, or whilst trying to log into the 02 website to report an issue.

I hve a new Samsung S25 and swapped the Sim over about 2 weeks ago andit has been working fine, bit now not receiving texts. Any ideas what I can do please? I need it to access my bank account.

Re: Not receiving SMS messages whilst in Portugal

MI5 — Mon, 12 May 2025 14:40:36 GMT

@Pontybutty

Check guide

Also, manually try searching for different networks and try the, even forbidden ones.

Re: Not receiving SMS messages whilst in Portugal

Pontybutty — Mon, 12 May 2025 14:49:56 GMT

Thank you. I forced my phone onto another network and then back to the original and ecerything started to come through.

All working fine now.

Re: Not receiving SMS messages whilst in Portugal

MI5 — Mon, 12 May 2025 14:50:42 GMT

You're welcome @Pontybutty