topic Re: OTP being received over RCS in Tech Support

OTP being received over RCS

Z0peniaz — Tue, 15 Apr 2025 19:25:19 GMT

Some of my OTP are now being sent as RCS files. Instead of appearing as a usual text they are showing up as a download icon. I need to click on the download icon, whilst my data is on for it to start the download. They are called "Attachments" on my phone/device. However this is not working a large majority of the time and it is getting super frustrating. Any advise over this. I tried turning RCS off and some of my accounts are sending OTP in this manner.

Should say I am from the UK and this only happens to some OTP sent by certain accounts. I am using a Samsung/Android phone

Re: OTP being received over RCS

madasaf1sh — Tue, 15 Apr 2025 19:29:43 GMT

@Z0peniaz

i would speak to the company sending the messages as it sounds like a misconfiguration by them, as SMS are just sent as plainn text, and have no interaction with RCS.

If showing a download link or Icon the sender is sending them as MMS or a malformed SMS..

Re: OTP being received over RCS

Enlli — Tue, 15 Apr 2025 19:32:42 GMT

Sometimes I get OTP messages as RCS but I don't have the problem with attachments.

Just checked a couple and the main text looks the same as SMS but the attachment is just footers with contact information