topic Re: how long does it take for my new phone to get connected its been two days in Tech Support https://community.o2.co.uk/t5/Tech-Support/how-long-does-it-take-for-my-new-phone-to-get-connected-its-been/m-p/1787967#M56263 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5788756">@Craig1965</a>&nbsp;Do you have a new sim for your new phone? If so, you need to do a sim swap:&nbsp;<A href="https://community.o2.co.uk/t5/How-to-Guides/SIM-Swap-a-mini-guide/ba-p/1060675" target="_blank">SIM Swap: a mini guide - O2 Community</A></P><P>If not, use your old sim in the new phone.&nbsp;</P><P>If you still have no service, contact O2:&nbsp;<A href="https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201413#M29241" target="_blank">How to find help &amp; contact O2: A Guide - O2 Community</A></P> Fri, 04 Apr 2025 17:09:45 GMT Bambino 2025-04-04T17:09:45Z how long does it take for my new phone to get connected its been two days https://community.o2.co.uk/t5/Tech-Support/how-long-does-it-take-for-my-new-phone-to-get-connected-its-been/m-p/1787966#M56262 <P>I recieved my new phone from 02 and transferred everything including my number to the new device but im still waiting to be connected</P> Fri, 04 Apr 2025 17:04:04 GMT https://community.o2.co.uk/t5/Tech-Support/how-long-does-it-take-for-my-new-phone-to-get-connected-its-been/m-p/1787966#M56262 Craig1965 2025-04-04T17:04:04Z Re: how long does it take for my new phone to get connected its been two days https://community.o2.co.uk/t5/Tech-Support/how-long-does-it-take-for-my-new-phone-to-get-connected-its-been/m-p/1787967#M56263 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5788756">@Craig1965</a>&nbsp;Do you have a new sim for your new phone? If so, you need to do a sim swap:&nbsp;<A href="https://community.o2.co.uk/t5/How-to-Guides/SIM-Swap-a-mini-guide/ba-p/1060675" target="_blank">SIM Swap: a mini guide - O2 Community</A></P><P>If not, use your old sim in the new phone.&nbsp;</P><P>If you still have no service, contact O2:&nbsp;<A href="https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201413#M29241" target="_blank">How to find help &amp; contact O2: A Guide - O2 Community</A></P> Fri, 04 Apr 2025 17:09:45 GMT https://community.o2.co.uk/t5/Tech-Support/how-long-does-it-take-for-my-new-phone-to-get-connected-its-been/m-p/1787967#M56263 Bambino 2025-04-04T17:09:45Z