topic Travel Inclusive zone in Tech Support

Travel Inclusive zone

BillB — Tue, 25 Feb 2025 08:40:19 GMT

I'm uk based and just arrived in New Zealand. My plan has Travel Inclusive Zone included but I didn't get the appropriate roaming message when I arrived here - text message I did receive implies I'll be charged so I'm reluctant to enable roaming, which I need.

Re: Travel Inclusive zone

madasaf1sh — Tue, 25 Feb 2025 08:42:43 GMT

@BillB

It is a generic message that goes out to everyone that lands abroad, but if you have Travel Inclusive via Volt or your Airtime plan , then you shouldn't be charged.

Re: Travel Inclusive zone

MI5 — Tue, 25 Feb 2025 08:43:25 GMT

@BillB

If you have the bolt on in your MyO2 you'll be fine.

Otherwise you need to contact O2.

Re: Travel Inclusive zone

BillB — Tue, 25 Feb 2025 09:08:05 GMT

Thanks but my wife, with same contract (both with Volt benefits) has a different message confirming she won't be charged hence my concern.

Re: Travel Inclusive zone

Enlli — Tue, 25 Feb 2025 10:41:08 GMT

The only answer then is to Check MyO2

Or contact O2, maybe by social media

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