topic I am not able to access data and having poor network in E14, Canary Wharf area since one month in Tech Support

I am not able to access data and having poor network in E14, Canary Wharf area since one month

VarunH — Thu, 13 Feb 2025 11:22:39 GMT

I am not able to access data and having poor network in E14, Canary Wharf area since one month. Not able to do access the internet or do a WhatsApp video call. Also unable to do a normal call as there is poor network where I work. This was not before and just started a month before.

Re: I am not able to access data and having poor network in E14, Canary Wharf area since one month

madasaf1sh — Thu, 13 Feb 2025 11:26:34 GMT

@VarunH

Could do down to the amount of building work and the location of masts down in Canrtay Wharf..

Have a look here for any service issues https://status.o2.co.uk

And these guides here

Also may be worth having a look at the myo2 network app and sending any issues to o2.

Re: I am not able to access data and having poor network in E14, Canary Wharf area since one month

jonsie — Thu, 13 Feb 2025 12:23:40 GMT

Have you recently changed tariff or upgraded @VarunH ?

Re: I am not able to access data and having poor network in E14, Canary Wharf area since one month

Enlli — Thu, 13 Feb 2025 12:50:45 GMT