topic Re: No data in Tech Support

No data

Dom9 — Mon, 03 Feb 2025 12:48:16 GMT

Help

Dom9 — Mon, 03 Feb 2025 12:48:52 GMT

I have no signal or data. I have switched my phone on and off

Enlli — Mon, 03 Feb 2025 12:53:57 GMT

Not a lot to go on.

Are your payments up to date?

If you do a manual network search do you see other networks?

If you need to contact O2

Oxonian — Mon, 03 Feb 2025 20:02:51 GMT

This app is mentioned in the guides that you @Dom9 have been referred to, but in case you missed it, this is really useful :-

Understand your network coverage

With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

- check the status of our network in your area – you don’t even need to enter your postcode

- test your network speeds

- report any issues with your service.

It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.

japitts — Tue, 04 Feb 2025 14:59:43 GMT

If you have no signal, there's your answer. You can't use voice, text or data without signal (WiFi-excepted)

If you have signal but can't use data, that's a different issue.