topic Middle of the night text messages from O2 in Tech Support

Middle of the night text messages from O2

Ness651084 — Sun, 02 Feb 2025 08:34:21 GMT

Hi all.

Does anyone else get billing updates from O2 in the middle of the night? Last night it was 2:30am!! I have calls and text muting on my phone at night but their messages seem to get through it. I would imagine the bot tech is good enough to know what time-zone I am in, so why the early morning wake up call 😉 Is anyone else suffering with this, or does anyone know how to get it to happen at a reasonable time?

many thanks 🙏

Re: Middle of the night text messages from O2

Enlli — Sun, 02 Feb 2025 08:49:59 GMT

Can't say I have. We have had a handful of complaints on here but they are few and far between.

My phone is set to only allow family calls at night

Re: Middle of the night text messages from O2

Bambino — Sun, 02 Feb 2025 08:58:18 GMT

@Ness651084 See these:

https://support.apple.com/guide/iphone/change-notification-settings-iph7c3d96bab/ios

https://support.google.com/android/answer/9079661?hl=en

Re: Middle of the night text messages from O2

madasaf1sh — Sun, 02 Feb 2025 13:32:50 GMT

@Ness651084

Just because you have calls and text muting turned on, all that does is stop the phone notifying you of the call or text during the period it is on.

You cant stop anyone sending you a message during that time..

Re: Middle of the night text messages from O2

Dave-O2 — Thu, 06 Feb 2025 14:40:09 GMT

Hey @Ness651084

If you continue to get messages at this time, please drop me a PM with your mobile number and I can take a closer look 😊