topic Re: Suddenly No signal in Tech Support

Suddenly No signal

JBO74 — Thu, 30 Jan 2025 14:02:46 GMT

I’ve moved to a new place two weeks ago and signal has been great. However on Monday 27/01/25 lunchtime my signal at home just suddenly disappeared and all I get is the satellite signal now while I’m home. If I leave the village then my signal returns. I’ve checked everything with my phone and o2 checked service and they say it’s fine. I really am stuck though without any signal as I have no Wi-Fi and I’m disabled so unable to contact anyone if there was an issue. Any suggestions please!?

Re: Suddenly No signal

Enlli — Thu, 30 Jan 2025 14:12:10 GMT

See these guides

Download this app and register to report and monitor faults

https://www.o2.co.uk/apps/my-network

Re: Suddenly No signal

MI5 — Thu, 30 Jan 2025 14:12:14 GMT

@JBO74

https://www.o2.co.uk/apps/my-network

Re: Suddenly No signal

JBO74 — Thu, 30 Jan 2025 14:19:19 GMT

Thanks, tried your app suggestion and it says a mast is down. Fingers crossed they fix it soon. Thanks for your advice