topic APPLE WATCH MOBILE DATA PLEASE HELP in Tech Support

APPLE WATCH MOBILE DATA PLEASE HELP

Potter96 — Tue, 14 Jan 2025 17:02:38 GMT

i have a new apple watch and iphone, i have tried setting up mobile data on my apple watch SE (2024) since christmas day and it just says wait 24 hours and i still have nothing atall, i have spoken to support and even been into the store twice and i have even spoken to apple bene sent back to o2, just been told to wait i’m literally getting nowhere please help?

Re: APPLE WATCH MOBILE DATA PLEASE HELP

Enlli — Tue, 14 Jan 2025 17:16:47 GMT

We get lots of posts regarding problems with Apple Watches

All we know is in this guide

Re: APPLE WATCH MOBILE DATA PLEASE HELP

pgn — Tue, 14 Jan 2025 17:19:58 GMT

And be prepared to use Social Media (as directed in the Guide link shared above) to get the help, the Call Center staff do not have the necessary knowledge to help, @Potter96 - links below work, but be persistent:

Re: APPLE WATCH MOBILE DATA PLEASE HELP

jonsie — Tue, 14 Jan 2025 21:58:20 GMT

+1 for social media ^^^^

Re: APPLE WATCH MOBILE DATA PLEASE HELP

Kev975 — Fri, 31 Jan 2025 23:54:01 GMT

hi if you purchased the watch from Apple then there’s a problem because I personally brought six from Apple that all had returned because you just cannot get them to work with O2. so I’m not sure if you purchased it from Apple direct . I ended up buying more from O2 and I had a different problem with mine wouldn’t text and O2 have just confirmed now to the ombudsman that is impossible to text from an O2 Apple Watch unless your phone is with you all the time. Hope this helps in someway.