https://community.o2.co.uk/t5/Tech-Support/Not-sending-codes-through-security-to-access-purchase-of-a-new/m-p/1776718#M55331 <DIV class="">You need to contact customer service</DIV><DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this<BR />or give them a call on 202 or 0344 809 0202</DIV><DIV><SPAN><A class="" title="Protected by Outlook: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416. Click or tap to follow the link." href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.o2.co.uk%2Ft5%2FWelcome-News%2FHow-to-find-help-amp-contact-O2-A-Guide%2Fm-p%2F1201416&amp;data=05%7C02%7C%7Cce59e1ac7f4c42e9a2a208dcfcd16b38%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638663223576114079%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=HOAB72ZjD5a7LEYF%2FGsdMwoWZBLJq3rc0dPb%2FVw9LGo%3D&amp;reserved=0" target="_blank" rel="noopener">Guide: How to find help &amp; contact O2</A></SPAN>&nbsp;</DIV> Mon, 13 Jan 2025 14:02:12 GMT jonsie 2025-01-13T14:02:12Z https://community.o2.co.uk/t5/Tech-Support/Not-sending-codes-through-security-to-access-purchase-of-a-new/m-p/1776715#M55330 <P>Tried to buy a monthly sim for a different phone but won’t send through security codes to access. Anyone else having an issue&nbsp;</P><P>&nbsp;</P> Mon, 13 Jan 2025 13:56:06 GMT https://community.o2.co.uk/t5/Tech-Support/Not-sending-codes-through-security-to-access-purchase-of-a-new/m-p/1776715#M55330 Helen31 2025-01-13T13:56:06Z https://community.o2.co.uk/t5/Tech-Support/Not-sending-codes-through-security-to-access-purchase-of-a-new/m-p/1776718#M55331 <DIV class="">You need to contact customer service</DIV><DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this<BR />or give them a call on 202 or 0344 809 0202</DIV><DIV><SPAN><A class="" title="Protected by Outlook: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416. Click or tap to follow the link." href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.o2.co.uk%2Ft5%2FWelcome-News%2FHow-to-find-help-amp-contact-O2-A-Guide%2Fm-p%2F1201416&amp;data=05%7C02%7C%7Cce59e1ac7f4c42e9a2a208dcfcd16b38%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638663223576114079%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=HOAB72ZjD5a7LEYF%2FGsdMwoWZBLJq3rc0dPb%2FVw9LGo%3D&amp;reserved=0" target="_blank" rel="noopener">Guide: How to find help &amp; contact O2</A></SPAN>&nbsp;</DIV> Mon, 13 Jan 2025 14:02:12 GMT https://community.o2.co.uk/t5/Tech-Support/Not-sending-codes-through-security-to-access-purchase-of-a-new/m-p/1776718#M55331 jonsie 2025-01-13T14:02:12Z