topic Re: Changed my product today and selected eSIM. Now I have no network connection in Tech Support https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776453#M55302 <P>Still can't figure out why anyone would think it a good idea!!</P> Sat, 11 Jan 2025 19:55:00 GMT MI5 2025-01-11T19:55:00Z Changed my product today and selected eSIM. Now I have no network connection https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776437#M55296 <P>I was expecting an email with eSIM activation link, but nothing.</P><P>Can't get into my O2 as it wants to send a security code to my phone, no network connection means no code received.</P><P>Stale mate.....</P> Sat, 11 Jan 2025 19:17:48 GMT https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776437#M55296 Dismount 2025-01-11T19:17:48Z Re: Changed my product today and selected eSIM. Now I have no network connection https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776440#M55298 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5751734">@Dismount</a>&nbsp;</P><P>Yep, that's the O2 way of screwing over customers.</P><P>Go in store with photo ID and if you can,, stick to a plastic sim to save such issues.</P><P><LI-PRODUCT title="eSIM - How to activate" id="1762356"></LI-PRODUCT>&nbsp;</P> Sat, 11 Jan 2025 19:25:09 GMT https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776440#M55298 MI5 2025-01-11T19:25:09Z Re: Changed my product today and selected eSIM. Now I have no network connection https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776444#M55299 <P>Yep, O2s systems designed by Wallace and Gromit</P> Sat, 11 Jan 2025 19:42:16 GMT https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776444#M55299 Enlli 2025-01-11T19:42:16Z Re: Changed my product today and selected eSIM. Now I have no network connection https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776445#M55300 <P>Not that good</P> Sat, 11 Jan 2025 19:47:29 GMT https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776445#M55300 MI5 2025-01-11T19:47:29Z Re: Changed my product today and selected eSIM. Now I have no network connection https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776450#M55301 <P>&nbsp;</P><P>&nbsp;</P><BLOCKQUOTE><HR /><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5751734">@Dismount</a>&nbsp;wrote:<BR /><P>I was expecting an email with eSIM activation link, but nothing.</P><P>Can't get into my O2 as it wants to send a security code to my phone, no network connection means no code received.</P><P>Stale mate.....</P><HR /></BLOCKQUOTE><P>Oh dear!</P><P>Yet again O2 show their customer contempt</P> Sat, 11 Jan 2025 19:53:07 GMT https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776450#M55301 jonsie 2025-01-11T19:53:07Z Re: Changed my product today and selected eSIM. Now I have no network connection https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776453#M55302 <P>Still can't figure out why anyone would think it a good idea!!</P> Sat, 11 Jan 2025 19:55:00 GMT https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776453#M55302 MI5 2025-01-11T19:55:00Z Re: Changed my product today and selected eSIM. Now I have no network connection https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776458#M55303 <P>Makes perfect sense to an imbecile!</P> Sat, 11 Jan 2025 19:59:17 GMT https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776458#M55303 jonsie 2025-01-11T19:59:17Z Re: Changed my product today and selected eSIM. Now I have no network connection https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776462#M55304 <P>Seems that's exactly how O2 consider their customers these days.</P> Sat, 11 Jan 2025 20:02:04 GMT https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776462#M55304 MI5 2025-01-11T20:02:04Z Re: Changed my product today and selected eSIM. Now I have no network connection https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776468#M55305 <P>And I bet the buffoon who devised this insane system got a promotion and a nice annual bonus!</P> Sat, 11 Jan 2025 20:06:31 GMT https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776468#M55305 jonsie 2025-01-11T20:06:31Z Re: Changed my product today and selected eSIM. Now I have no network connection https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776478#M55306 <P>Along with all the shareholders, at the customers expense.....</P> Sat, 11 Jan 2025 20:23:21 GMT https://community.o2.co.uk/t5/Tech-Support/Changed-my-product-today-and-selected-eSIM-Now-I-have-no-network/m-p/1776478#M55306 MI5 2025-01-11T20:23:21Z