topic Porting number from another provider in Tech Support

Porting number from another provider

Keo5 — Sun, 05 Jan 2025 08:23:51 GMT

Morning,

My EE contract ended yesterday and I have my new phone and contract from O2. My old number is not being ported across until tomorrow. When setting up my new phone, it asked me to set a primary and a secondary number as for the moment, there are 2. I set my old number as the primary. My question is, when this number is ported over, will this cause a problem??
thanks

Re: Porting number from another provider

Enlli — Sun, 05 Jan 2025 08:30:54 GMT

That should not be a problem

But do give them a secondary contact number that can be used for OTP if the primary is out of action

Re: Porting number from another provider

MI5 — Sun, 05 Jan 2025 11:30:02 GMT

@Keo5

You should set the number you are keeping as primary.

The secondary, temporary number, will be disconnected when your number ports.