topic Re: ''double tap to unlock '' on phone area in Tech Support

''double tap to unlock '' on phone area

Jenny105 — Sat, 28 Dec 2024 17:11:56 GMT

Smasung galaxy tablet phone area. Keyboard ok Dial a number. Up comes double tap to unlock.

Double tap , disappears a few secs later , it appears again and so on.

The line iis not clear (I need to bluetooth as i am severely deaf. BUT this phone has worked ok until last few weeks.

Any ideas

Everything else on the tablet works fine. The only new item, 6m ago, is myphonak addition , An App controlling my hearing aid in several situations- this may have phone input . The app workss via bluetooth

1111111 the 1s are my hearing dog telling me its tatime by resting his chin on the board !!!

Re: ''double tap to unlock '' on phone area

MI5 — Sat, 28 Dec 2024 17:19:58 GMT

Have you tried unlocking first @Jenny105 ?

Re: ''double tap to unlock '' on phone area

Jenny105 — Thu, 02 Jan 2025 17:48:56 GMT

Hi M15 Bst Wishes for 2025

By ''unlocking'' is that putting in the unlocking code for the device. No I havent tried that and never thought the unlocking was referring to the device. I'll try that. Usually Ive been using the phablet for other purposes prior to making a call so assumed it was unlocked. 🤔

Re: ''double tap to unlock '' on phone area

MI5 — Thu, 02 Jan 2025 18:18:54 GMT

It was all I could think of @Jenny105 unless there is an app lock on the phone dialler?

Check the security settings of the device.

Re: ''double tap to unlock '' on phone area

Jenny105 — Thu, 02 Jan 2025 19:23:08 GMT

Its a puzzeller Samsung Galaxy S ? phablet. I blacked out the screen unlocked with the pattern chosen . From contacts i chose GP (answer message after hours) . The number rang but immediately double tap to unlock came up over the top of the keypad. I could just hear the answerphone . To stop it it was necessary to shutdown the phablet. So not that issue.

Where would i find any settings for the phone app. / tablet apps?

Re: ''double tap to unlock '' on phone area

MI5 — Thu, 02 Jan 2025 19:37:51 GMT

@Jenny105 wrote:
Where would i find any settings for the phone app. / tablet apps?

In the phone app itself @Jenny105

Oe try,

Go to Settings
Tap Advanced features
Tap Motions and gestures
Toggle off Double tap to turn on screen

Re: ''double tap to unlock '' on phone area

Jenny105 — Sat, 04 Jan 2025 21:41:07 GMT

Hi I followed this thru. All of the subjects shown were off. !! I'll maybe have to get a new phablet. That may cure the O2 phone isssue. But maybe not the Myphonak app. The hearing aids are unpaired , but I cannot pair them up again. I'll contact audiology who gave me the app to boost my hearing, see what they can can do. And theres an ENT appointment this week I might not be able to use a hearing aid in one ear for now.

Any ideas on Phablets would be welcomed and I'd check if they are compatible with myphonak .

Best wishes for 2025

Re: ''double tap to unlock '' on phone area

Jenny105 — Sat, 04 Jan 2025 21:45:26 GMT

Thanks for your help and knowledge ..........

Re: ''double tap to unlock '' on phone area

MI5 — Sat, 04 Jan 2025 21:48:51 GMT

Phablets are few and far between these days.

iPads can make calls but only if you have a linked iPhone. I seem to recall limited devices the last time we looked?

It may not even be an issue with the tablet. It could be the myphonak app causing the issue, so I wouldn't rush out to buy anything new just yet until all possibilities are exhausted.