topic iMessage Activation Error in Tech Support

iMessage Activation Error

sof021 — Sun, 22 Dec 2024 23:59:14 GMT

Hi,

My iMessage isn’t working with my phone number since starting the porting process from EE on 17/12. I’ve tried all the troubleshooting techniques and still nothing is working.

I am also not receiving some texts which is an issue, and I’ve spoken with Apple and it’s nothing from their end.

Please can someone from o2 help! Very disappointed as I’m paying for a phone that I can’t access important features on.

Re: iMessage Activation Error

Bambino — Mon, 23 Dec 2024 01:41:59 GMT

@sof021 This is not O2. This is a customer community.

I'm not an iPhone person, but maybe another community member who is will offer you help.

As far as your text messages are concerned, see if anything in this guide helps:

Text Message Tips (not sent or received) - O2 Community

Re: iMessage Activation Error

MI5 — Mon, 23 Dec 2024 10:35:56 GMT

@sof021

See this thread https://community.o2.co.uk/t5/Tech-Support/iPhone-16-Number-unavailable-for-iMessage-and-FaceTime/m-p/1772626#M54945