https://community.o2.co.uk/t5/Tech-Support/Internet-dropping/m-p/1772124#M54880 <P>I initially had a iphone 14 with a physical sim on o2 with no probs. Ive upgraded to Iphone 16 max with esim . Phone is great but the internet keeps dropping even tho my signal bar still shows signal and 5g . If I activate flight mode for a sec or 2 and switch back I instantly get internet again . This happens 3-4 times a day,&nbsp; Any ideas ??&nbsp;</P> Tue, 17 Dec 2024 17:04:19 GMT laney1975 2024-12-17T17:04:19Z https://community.o2.co.uk/t5/Tech-Support/Internet-dropping/m-p/1772124#M54880 <P>I initially had a iphone 14 with a physical sim on o2 with no probs. Ive upgraded to Iphone 16 max with esim . Phone is great but the internet keeps dropping even tho my signal bar still shows signal and 5g . If I activate flight mode for a sec or 2 and switch back I instantly get internet again . This happens 3-4 times a day,&nbsp; Any ideas ??&nbsp;</P> Tue, 17 Dec 2024 17:04:19 GMT https://community.o2.co.uk/t5/Tech-Support/Internet-dropping/m-p/1772124#M54880 laney1975 2024-12-17T17:04:19Z https://community.o2.co.uk/t5/Tech-Support/Internet-dropping/m-p/1772126#M54881 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4589214">@laney1975</a>&nbsp;</P><P>I'd start by going in store with photo ID and switch back to a physical sim.</P><P>If that doesn't fix it, you'll need to get O2 to reset your account.</P><P>Social media teams are best <LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Tue, 17 Dec 2024 17:10:15 GMT https://community.o2.co.uk/t5/Tech-Support/Internet-dropping/m-p/1772126#M54881 MI5 2024-12-17T17:10:15Z