topic Re: Visual Voicemail: keep getting activated message in Tech Support

Visual Voicemail: keep getting activated message

Duggs — Tue, 17 Dec 2024 13:45:21 GMT

I have a Pixel 9 Pro with eSIM and I keep getting the SMS saying that Visual Voicemail has been activated.

I can understand and accept that it will happen when the device is switched on but it is happening at least daily, sometimes more frequent.

I know one option is to switch it off in phone settings but that defies the point, if it is an available feature on the O2 network then I would like it on but not receiving repeated notifications.

Any suggestions? Thanks

Re: Visual Voicemail: keep getting activated message

Enlli — Tue, 17 Dec 2024 14:01:24 GMT

It's only a feature on a limited number of some older Android phones supported by O2. They were going to introduced it and stopped

Just turn it off

Re: Visual Voicemail: keep getting activated message

MI5 — Tue, 17 Dec 2024 14:04:01 GMT

Actually it should work on the Pixel range. It is available on my 7a but I have it turned off because of the constant "bug" that tells me it's been activated.

Re: Visual Voicemail: keep getting activated message

madasaf1sh — Tue, 17 Dec 2024 14:47:41 GMT

It is linked to a bug in the software on Pixels and how they register with the VVM services (not just o2) and if I recall there is a bug report for it, but so far Google havent done anything about it...

So I would recommend if you can and are tech savvy (at IT Admin or Dev level) then log another bug report with Google the more the better...

Re: Visual Voicemail: keep getting activated message

MI5 — Tue, 17 Dec 2024 14:58:54 GMT

I've reported it already along with many others but the more that do so, the better.

Re: Visual Voicemail: keep getting activated message

pgn — Tue, 17 Dec 2024 21:12:59 GMT

Actually, on the Pixel 8a, the registration process is part of first boot-up out of the box, and it seems to enable without nagging constantly like it did on my previous 6a..

So perhaps fixed on the 8a? I disabled it as I don't use Voicemail at all and did not see the need to leave it enabled.

Under Dialler, Settings, General - Voicemail:

@Duggs