topic Re: Code 08 in Tech Support

Code 08

avrilclifft_10 — Sun, 15 Dec 2024 20:52:38 GMT

I have been trying to connect my watch to my phone for the last three months been on the phone to O2 hundreds of times been on the chat hundreds of times been to the O2 store four times still no luck keep on resetting my eSIM nothing

Re: Code 08

MI5 — Sun, 15 Dec 2024 21:08:41 GMT

@avrilclifft_10

See guide and read through to the end

Re: Code 08

Enlli — Sun, 15 Dec 2024 21:08:52 GMT

Seems a common problem.

Maybe worth searching the community post to see it anything helps.

The only information we have is in these guides.

You may need to persist with O2.

Re: Code 08

MI5 — Sun, 15 Dec 2024 21:11:17 GMT

Specifically this post @avrilclifft_10

https://community.o2.co.uk/t5/Apple/Apple-Watch-Unable-to-register-for-watch-plan-Reference-code-08/m-p/1771757/highlight/true#M173556