https://community.o2.co.uk/t5/Tech-Support/Cannot-make-or-receive-calls-or-texts/m-p/1771647#M54845 <P>I have moved my sim from one iPhone to another and now it will not make or receive texts or calls. I have then tried it back in my original iphone and this is still the same issue. Cannot login in to O2 customer services etc and it sends you a text to authorise you?</P><P>&nbsp;</P> Sat, 14 Dec 2024 15:48:52 GMT js9 2024-12-14T15:48:52Z https://community.o2.co.uk/t5/Tech-Support/Cannot-make-or-receive-calls-or-texts/m-p/1771647#M54845 <P>I have moved my sim from one iPhone to another and now it will not make or receive texts or calls. I have then tried it back in my original iphone and this is still the same issue. Cannot login in to O2 customer services etc and it sends you a text to authorise you?</P><P>&nbsp;</P> Sat, 14 Dec 2024 15:48:52 GMT https://community.o2.co.uk/t5/Tech-Support/Cannot-make-or-receive-calls-or-texts/m-p/1771647#M54845 js9 2024-12-14T15:48:52Z https://community.o2.co.uk/t5/Tech-Support/Cannot-make-or-receive-calls-or-texts/m-p/1771648#M54846 <P>You cannot move an eSIM on O2.</P><P>You must request a new one from O2 to install via MyO2 (provided you can log in which you can't) Only answer is to go into an O2 store with photo ID&nbsp;</P><P>Consider moving back to plastic to save grief in the future</P> Sat, 14 Dec 2024 16:05:09 GMT https://community.o2.co.uk/t5/Tech-Support/Cannot-make-or-receive-calls-or-texts/m-p/1771648#M54846 Enlli 2024-12-14T16:05:09Z