topic Upgraded plan in Tech Support

Upgraded plan

Anonymous — Thu, 28 Nov 2024 10:36:08 GMT

I upgraded yesterday and now I can not make calls or text or log into my o2 account - please help

Re: Upgraded plan

MI5 — Thu, 28 Nov 2024 11:29:19 GMT

@Anonymous

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Re: Upgraded plan

jonsie — Thu, 28 Nov 2024 11:56:10 GMT

If you ordered a new sim card then therein lies the problem