topic iMessage & FaceTime not working through mobile number on iPhone 16 Pro Max in Tech Support

iMessage & FaceTime not working through mobile number on iPhone 16 Pro Max

gmccabe1987 — Tue, 19 Nov 2024 16:14:26 GMT

Since upgrading my phone to an iPhone 16 Pro Max, I can only receive and send iMessages and use FaceTime under my email address linked to my Apple ID. Have gone into Apps, Messages, iMessage is on but on the Send & Receive it will only work on my email address. Activation unsuccessful on my number?? Any ideas??

Re: iMessage & FaceTime not working through mobile number on iPhone 16 Pro Max

MI5 — Tue, 19 Nov 2024 16:20:07 GMT

@gmccabe1987

Always worth trying a network reset first and check what number is in Settings >Apps >Phone >My number

Re: iMessage & FaceTime not working through mobile number on iPhone 16 Pro Max

gmccabe1987 — Tue, 19 Nov 2024 16:53:05 GMT

My mobile number is in the Phone section that you've suggested but still not working

Re: iMessage & FaceTime not working through mobile number on iPhone 16 Pro Max

MI5 — Tue, 19 Nov 2024 17:42:33 GMT

and did you do a network reset @gmccabe1987 ?