https://community.o2.co.uk/t5/Tech-Support/Continual-overcharging/m-p/1763610#M54067 <DIV class="">You need to contact customer service</DIV><DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this<BR />or give them a call on 202 or 0344 809 0202</DIV><DIV><SPAN><A class="" title="Protected by Outlook: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416. Click or tap to follow the link." href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.o2.co.uk%2Ft5%2FWelcome-News%2FHow-to-find-help-amp-contact-O2-A-Guide%2Fm-p%2F1201416&amp;data=05%7C02%7C%7Cce59e1ac7f4c42e9a2a208dcfcd16b38%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638663223576114079%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=HOAB72ZjD5a7LEYF%2FGsdMwoWZBLJq3rc0dPb%2FVw9LGo%3D&amp;reserved=0" target="_blank" rel="noopener">Guide: How to find help &amp; contact O2</A></SPAN>&nbsp;</DIV> Fri, 15 Nov 2024 20:52:20 GMT jonsie 2024-11-15T20:52:20Z https://community.o2.co.uk/t5/Tech-Support/Continual-overcharging/m-p/1763608#M54066 <P>I am every month being overcharged but o2 and everyone I have to ring them. They continue to tell me it is now sorted but it never is.</P><P>How do I get them to actually do something</P> Fri, 15 Nov 2024 20:34:40 GMT https://community.o2.co.uk/t5/Tech-Support/Continual-overcharging/m-p/1763608#M54066 Wallypara 2024-11-15T20:34:40Z https://community.o2.co.uk/t5/Tech-Support/Continual-overcharging/m-p/1763610#M54067 <DIV class="">You need to contact customer service</DIV><DIV>We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this<BR />or give them a call on 202 or 0344 809 0202</DIV><DIV><SPAN><A class="" title="Protected by Outlook: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416. Click or tap to follow the link." href="https://gbr01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcommunity.o2.co.uk%2Ft5%2FWelcome-News%2FHow-to-find-help-amp-contact-O2-A-Guide%2Fm-p%2F1201416&amp;data=05%7C02%7C%7Cce59e1ac7f4c42e9a2a208dcfcd16b38%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638663223576114079%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=HOAB72ZjD5a7LEYF%2FGsdMwoWZBLJq3rc0dPb%2FVw9LGo%3D&amp;reserved=0" target="_blank" rel="noopener">Guide: How to find help &amp; contact O2</A></SPAN>&nbsp;</DIV> Fri, 15 Nov 2024 20:52:20 GMT https://community.o2.co.uk/t5/Tech-Support/Continual-overcharging/m-p/1763610#M54067 jonsie 2024-11-15T20:52:20Z