topic Re: eSim in Tech Support

eSim

SteThe — Mon, 11 Nov 2024 19:59:36 GMT

How do I do a sim swap!! I have moved from moto to google pixel via the out the box experience and transferred apps but now asking to get in touch regarding the esim.. I have no phone services now!

Re: eSim

jonsie — Mon, 11 Nov 2024 20:08:02 GMT

Help guide here

Re: eSim

SteThe — Mon, 11 Nov 2024 20:19:32 GMT

Tried all the support pages, I don't get the option to transfer sim as mentioned?

Re: eSim

jonsie — Mon, 11 Nov 2024 20:35:28 GMT

You can't transfer an esim

You need to either request O2 to push one to My O2 or call instore

Re: eSim

MI5 — Mon, 11 Nov 2024 20:39:58 GMT

Re: eSim

jonsie — Mon, 11 Nov 2024 20:43:34 GMT

@MI5 wrote:
.

There's an # tag for that as above @MI5

#esi

Re: eSim

MI5 — Mon, 11 Nov 2024 20:44:06 GMT

Realised after so deleted it.