topic Re: eSIM in Tech Support

eSIM

MeganBee — Mon, 11 Nov 2024 14:55:38 GMT

Hello,

Wanting to swap my normal SIM to an eSIM. I can't find the option for this in my o2?

Thanks

Re: eSIM

MI5 — Mon, 11 Nov 2024 15:08:42 GMT

You need to contact O2 to get one pushed to your MyO2 or go in store with photo ID, but we advise against esims if at all possible.

https://community.o2.co.uk/t5/How-to-Guides/eSIM-How-to-activate/ba-p/1762356

Re: eSIM

Enlli — Mon, 11 Nov 2024 15:07:30 GMT

You can't unless you go through O2 customer services or call into an O2 store with photo ID.

Be warned, unless you have a very good reason for needing an eSIM you are just storing up trouble. A search on here will highlight all the problems that can occur