topic Re: Sim swap to retain number in Tech Support

Sim swap to retain number

Lillian — Sun, 10 Nov 2024 15:25:46 GMT

I am connected to O2 with the temporary number but need to complete transfer to my old number. I am not sure if the process is in hand or whether something has gone wrong. How can i find out?

Re: Sim swap to retain number

TallTrees — Sun, 10 Nov 2024 15:28:57 GMT

Hi @Lillian

This may help you read carefully

Re: Sim swap to retain number

Bambino — Sun, 10 Nov 2024 15:58:52 GMT

@Lillian If you are moving your number from another network see this: Migration & porting into O2 - O2 Community

Re: Sim swap to retain number

Lillian — Sun, 10 Nov 2024 21:02:21 GMT

Thank you. Problem sorted.

Lillian

Re: Sim swap to retain number

TallTrees — Sun, 10 Nov 2024 21:04:41 GMT

Excellent @Lillian