I’m still disconnected !!

AD_77 — Fri, 08 Nov 2024 23:23:45 GMT

I still don’t have a connection !
I requested to keep my old pay as you go number

*********** to my new pay monthly account

and both phones are disconnected for 3 days now !! And I can’t access my O2 app even!!
I’m happy to cancel my request and keep my new number ,

and if it’s too late to keep my new number can you provide me with a new new number so I can be in connection please !

thanks in advance

**********

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Re: I’m still disconnected !!

MI5 — Fri, 08 Nov 2024 23:56:21 GMT

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG) or pop in store with photo ID.