topic Re: o2 support in Tech Support

o2 support

efbgwusyfv — Thu, 07 Nov 2024 15:08:20 GMT

why does your support page take me to post on a public forum i want to speak to an o2 support member to answer questions about my bill and why i am unable to reduce it

Re: o2 support

Bambino — Thu, 07 Nov 2024 15:55:39 GMT

@efbgwusyfv This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Re: o2 support

Enlli — Thu, 07 Nov 2024 16:34:06 GMT

For future reference all the support information is here

Re: o2 support

MI5 — Thu, 07 Nov 2024 16:53:06 GMT

@efbgwusyfv wrote:
why does your support page take me to post on a public forum

It's called contact deflection.

Cheaper to ask a question here than employ more customer service advisors.