topic Re: eSIM for travelling in South Africa not working in Tech Support

eSIM for travelling in South Africa not working

HelsC — Wed, 06 Nov 2024 11:36:10 GMT

Hello, I have purchased a travel (non-O2) SIM to use for 30 days while I am travelling in South Africa. I have loaded it onto my iPhone, but I received a message saying it has not been activated. Any suggestions of how to fix? Do you think it will fix itself once I arrive in SA?

Thanks

Re: eSIM for travelling in South Africa not working

Enlli — Wed, 06 Nov 2024 11:42:34 GMT

You mentioned none O2 SIM.

Who was the supplier and what instructions do the give?

Re: eSIM for travelling in South Africa not working

jonsie — Wed, 06 Nov 2024 11:43:59 GMT

Im My O2 on the website check here

Re: eSIM for travelling in South Africa not working

MI5 — Wed, 06 Nov 2024 13:06:09 GMT

@HelsC

You need to speak to whoever the esim provider is, however, if you have an O2 physical sim in your phone, try removing it first to activate the esim.