topic Data in Tech Support

Data

Goodere — Tue, 29 Oct 2024 11:15:20 GMT

My account page says that I have 2GB of data, my phone says that I have no data. I suspect that the problem stems from the change over from Virgin. Any help will be appreciated.

Re: Data

Cleoriff — Tue, 29 Oct 2024 12:06:54 GMT

@Goodere

We have no access to your account as we are just members like yourself.

You need to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)

4445 or 0344 809 0222 (PAYG)

Guide: How to find help & contact O2

Re: Data

Enlli — Tue, 29 Oct 2024 12:17:10 GMT

Do you still have working data. It may simply be the data counter on your phone out of sync with your renewal date