topic Re: Esim in Tech Support

Esim

Binsey — Thu, 24 Oct 2024 16:09:23 GMT

Can you link a eSIM to my new phone please

Re: Esim

gmarkj — Thu, 24 Oct 2024 16:14:48 GMT

Hi @Binsey

This is a community of o2 customers, so we can't help you by sending a link to your eSim.

If you have requested one it should be in your My o2, so try rebooting your phone and checking again.

If not, you will need to speak to customer services or visit your local o2 store (take photo ID).

All numbers and links to social media are in the guide below:

Re: Esim

Enlli — Thu, 24 Oct 2024 16:16:28 GMT

Either order through O2 and installed via MyO2 App or call into an O2 store with photo ID and do it there.

Word of warning. Unless an eSIM is necessary stick to plastic. A search on this forum will show eSIMs and O2 will give you problems any time you want to swap