topic Re: No available operators when abroad in Tech Support

No available operators when abroad

Pigsboson — Sat, 19 Oct 2024 12:23:40 GMT

Hi all

When ever I travel to an EU country I cannot get online as there are no available network operators in manual search my roaming is switched on.

Re: No available operators when abroad

pgn — Sat, 19 Oct 2024 12:39:44 GMT

Is your Roaming Data also enabled on your handset, @Pigsboson?

Is your APN set to mobile.o2.co.uk?

Have you contacted O2 to check you do not have a roaming bar in place on the O2 side?

Have you stepped your phone down to 4G and searched for network operators?

Have you checked any restrictions where you are for O2: https://www.o2.co.uk/international/using-your-phone-abroad ?

Finally, this may have further tips:

Good luck, @Pigsboson

Re: No available operators when abroad

japitts — Mon, 21 Oct 2024 16:14:46 GMT

@Pigsboson wrote:
there are no available network operators in manual search my roaming is switched on.

If your phone cannot see any available networks where you are, there's your reason. There's no network to connect to.

Data roaming settings won't make any difference - all this means is "can I use mobile data whilst roaming". If there's no roaming network to connect to, then toggling menu settings will be futile!