topic Re: Transferring a number to a new SIM card in Tech Support

Transferring a number to a new SIM card

PK1000 — Fri, 18 Oct 2024 19:05:18 GMT

I called your technical department to transfer my phone number from O2 to a new O2 sim card. Everything was approved but my problem is still not solved.
Can this be done faster?

Re: Transferring a number to a new SIM card

madasaf1sh — Fri, 18 Oct 2024 19:21:58 GMT

@PK1000

Not by anyone on here, and it can take upto 24hrs to happen...

You will need to keep on at Customer Services

Re: Transferring a number to a new SIM card

MI5 — Fri, 18 Oct 2024 20:05:09 GMT

@PK1000

Nothing will happen over the weekend as no porting takes place then.

We're you given a date for the port by customer service?

If not, you'll need to call again.