Transfer ESim

Wexer — Tue, 15 Oct 2024 02:39:51 GMT

My phone broke and I have a new phone and need a new qr code for the esim but can't work out how to do it

Re: Transfer ESim

pgn — Tue, 15 Oct 2024 05:24:41 GMT

Take phone, SIM and photo id to an O2 shop, @Wexer.

Or you can call 202 to get them to send the info to you, but as soon as the item is marked "sent", your phone SIM is deactivated - until you receive whatever they send you to activate your nice new e-sim on your handset.

Adding a second mobile number (partner's, child's etc) to your MyO2 as a second contact number helps, though possibly not easy to do without your main handset - then you will then be able to choose that number to have the O2 OTP sent to to gain access to your esim from MyO2 once you've spoken to O2.

This process was designed to make such circumstances easy to recover from - except for the new OTP thing... Good luck, @Wexer.

Re: Transfer ESim

Enlli — Tue, 15 Oct 2024 06:51:32 GMT

Oh the joys of eSIMs on O2

topic Transfer ESim in Tech Support

Transfer ESim

Re: Transfer ESim

Re: Transfer ESim