topic Arlo security app in Tech Support

Arlo security app

barbsuper — Mon, 14 Oct 2024 11:41:49 GMT

Iphone 12 not responding to Arlo security base. I can't change from 5 Ghz to 2.4 Ghz on the phone.

Re: Arlo security app

Cleoriff — Mon, 14 Oct 2024 12:40:15 GMT

We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

You need to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)

4445 or 0344 809 0222 (PAYG)

Guide: How to find help & contact O2

Re: Arlo security app

MI5 — Mon, 14 Oct 2024 17:34:26 GMT

@barbsuper

Assuming your devices are still supported (Arlo have stopped supporting many of their devices), you might be best checking with Arlo direct https://www.arlo.com/en-us/support/contact