topic Re: Apple Watch 08 Error in Tech Support

Apple Watch 08 Error

DC777 — Sat, 05 Oct 2024 09:53:04 GMT

Two weeks in and numerous support calls and messages and I am still stuck with error 08 setting up the Apple Watch. Every time I make contact I am told it has been passed on and someone will be in touch. I then received an official reference and to allow x business days... they came and passed and I am still on the 08 error.

Currently on hold,

It appears others have had more success here though?
This isn't the way it should be.

Re: Apple Watch 08 Error

Enlli — Sat, 05 Oct 2024 10:50:52 GMT

All we have here is this guide which list the codes

Re: Apple Watch 08 Error

DC777 — Sun, 06 Oct 2024 14:42:04 GMT

I have the code ok, I just can't seem to get O2 to fix the issue. I have tried every support avenue and I keep being told it has been passed on. Then nothing.

Re: Apple Watch 08 Error

pgn — Sun, 06 Oct 2024 15:06:14 GMT

The guide shared above explicitly says to reach out to the Social Media team for Apple Watch errors, @DC777

Here are the two links most used:

They route to a UK-based team and I have had a response using the first link, after one nudge, within a couple of hours, a solution by noon from a 9am query.

Please pick one (both links go to the same team) and stick with it. Good luck!

Re: Apple Watch 08 Error

DC777 — Sun, 06 Oct 2024 15:41:50 GMT

Thanks,

I have been talking to the team via Instagram I think but I have attempted during twitter.

Re: Apple Watch 08 Error

mjs_1 — Wed, 16 Oct 2024 12:56:20 GMT

@DC777 did you ever get any further with this?