topic Re: network coverage in Tech Support

network coverage

Oldlady9 — Wed, 18 Sep 2024 09:41:06 GMT

My mobile reception has always been good. I replaced my phone a couple of weeks ago with a new phone and at first I could make calls as normal. I now have no coverage; the display shows no cells. Visitors to the house have no cells. I have switched the phone off and on again. 02 say there should be good coverage. What should I do? How do I speak to a real person at 02?

Re: network coverage

madasaf1sh — Wed, 18 Sep 2024 09:53:21 GMT

@Oldlady9

Have a look at this website https://status.o2.co.uk

and the guides below:

Guide: How can I sort out my network issues?

Guide: Is the network down for me or everyone?

Also if on wifi have a look at this o2 My Network App

Re: network coverage

MI5 — Wed, 18 Sep 2024 10:25:06 GMT

@Oldlady9

You can use wifi calling at home if you have broadband.

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

https://www.o2.co.uk/apps/my-network

Contact numbers for O2 here