https://community.o2.co.uk/t5/Tech-Support/My-o2-app-problems/m-p/1747791#M52368 <P>I got a new SIM with o2 but transferred my old phone number onto it but now when i try to log in to the My o2 app it shows the temporary phone number i was given and now i can’t log into my app or the website? I contacted customer service and they didn’t even help&nbsp;</P> Sun, 15 Sep 2024 13:05:58 GMT tg123 2024-09-15T13:05:58Z https://community.o2.co.uk/t5/Tech-Support/My-o2-app-problems/m-p/1747791#M52368 <P>I got a new SIM with o2 but transferred my old phone number onto it but now when i try to log in to the My o2 app it shows the temporary phone number i was given and now i can’t log into my app or the website? I contacted customer service and they didn’t even help&nbsp;</P> Sun, 15 Sep 2024 13:05:58 GMT https://community.o2.co.uk/t5/Tech-Support/My-o2-app-problems/m-p/1747791#M52368 tg123 2024-09-15T13:05:58Z https://community.o2.co.uk/t5/Tech-Support/My-o2-app-problems/m-p/1747793#M52369 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5549431">@tg123</a>&nbsp;</P><P>&nbsp;</P><P>With all the problems with myo2 this weekend, it may still be in the queue to be updated, I would personally wait until the middle of next week and see if it gets updated.&nbsp;<BR /><BR />As there is nothing anyone can do on here to help, as we are all customers like you.. so you will have to persevere with Customer Services, and you may have more luck with the Social Media teams, <LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Sun, 15 Sep 2024 13:10:10 GMT https://community.o2.co.uk/t5/Tech-Support/My-o2-app-problems/m-p/1747793#M52369 madasaf1sh 2024-09-15T13:10:10Z