topic Re: mobile number in Tech Support

mobile number

DAVE0071 — Thu, 05 Sep 2024 11:18:31 GMT

MY BANK DOES NOT RECOGNIZE MY O2 MOBILE NUMBER AND I HAVE ENTERED IT

THREE TIMES BUT STILL WILL NOT RECOGNIZE IT....

Re: mobile number

gmarkj — Thu, 05 Sep 2024 11:32:39 GMT

If your number is working, then the issue is with your bank @DAVE0071

Does it say you are meant to enter the +44 part instead of the 0?

Re: mobile number

madasaf1sh — Thu, 05 Sep 2024 12:13:00 GMT

No need to shout @DAVE0071

As @gmarkj says its a problem with your bank, so contact them, as it really is not an o2 issue, no idea why you think it would be...

Re: mobile number

Blacklisted1 — Thu, 05 Sep 2024 23:51:42 GMT

@DAVE0071

Sorry you have to deal with a member of the chat who is the grandmaster of condescension. As they should be aware when assisting customers not every one is aware of how pernickety online banking can be with details.

I would check 2 things as I am a fool when it come to typing these.

- that it doesn't want the international code +44 instead of 0 before the first 7 @Gmarkj may be right.

- that you haven't entered a space after the number (as I often do)

Failing that it may be best to speak to someone at the bank on the phone as they probably have dealt with similar problems.

Good luck!