topic Signal issuesp in Tech Support

Signal issuesp

Annalise02 — Thu, 22 Aug 2024 16:36:55 GMT

Been with the network 4 weeks and already unhappy with the lack of signal I have in the area I work in, no data, no service. What can I do?

Re: Signal issuesp

MI5 — Thu, 22 Aug 2024 16:45:26 GMT

@Annalise02

Check guides for help:

https://www.o2.co.uk/apps/my-network

Re: Signal issuesp

madasaf1sh — Thu, 22 Aug 2024 16:46:54 GMT

@Annalise02

As you are outside of the 14days return period then you will have to pay off your contract or device plan in full and then you can leave...

This is all in the t&c's you supposedly read when you signed up...

And no network guarantees coverage so you should have checked before you purchased the plan, by talking to colleagues or getting some PAYG sims to test..

Also have a look here https://status.o2.co.uk and these guides

Re: Signal issuesp

japitts — Thu, 22 Aug 2024 17:40:14 GMT

@Annalise02 wrote:
Been with the network 4 weeks and already unhappy with the lack of signal I have in the area I work in, no data, no service. What can I do?

Was this lack of coverage evident from day-one, and broadly fall in line with the predictions on the coverage webtool?

Or has it arisen subsequently?