topic Swapping eSIM to a new device in Tech Support

Swapping eSIM to a new device

happyspanners — Wed, 21 Aug 2024 14:08:29 GMT

Managed to snag a good deal on a S24+ direct from Samsung. I have also just switched to an eSIM on a new contract with O2 (replacing the physical SIM card and contract I had with O2). How would I go about swapping the eSIM from this current device to the new phone? Is there a way to do it whilst transferring the data from my old phone to my new one?

Re: Swapping eSIM to a new device

Bambino — Wed, 21 Aug 2024 14:16:24 GMT

@happyspanners Guide here: SIM Swap: a mini guide (incl eSim) - O2 Community

If you search the community you will find there have been lots of issues with esims of late. If you have an O2 store nearby, that may be your safest option. Bring photo ID with you if you choose to do that.

Re: Swapping eSIM to a new device

madasaf1sh — Wed, 21 Aug 2024 14:18:06 GMT

@happyspanners

Your first mistake is switching to an esim, and you are going to have fun in the future, as a lot of people are realising as you can't easily swap phones..

When you set up the phone there is an option to copy data from the old phone and think if memory serves also lets you try and swap the esim.

If it doesn't then you will need to request a new one via Myo2..

My professional advice is to stick with physical SIM cards.... for your main number,,.

Re: Swapping eSIM to a new device

MI5 — Wed, 21 Aug 2024 14:18:46 GMT

@happyspanners

You can sim swap and activate esim in your MyO2.

Re: Swapping eSIM to a new device

happyspanners — Wed, 21 Aug 2024 14:59:44 GMT

Thank you everyone who has replied. I will attempt your solutions when I get my new phone. I must admit that I didn't even notice the option of an esim, it must have been the default option when I purchased the contract. I will watch out for this in the future.

Re: Swapping eSIM to a new device

Enlli — Wed, 21 Aug 2024 15:10:35 GMT

They do seem to be pushing them. Pity O2 have problems getting some to work

Re: Swapping eSIM to a new device

MI5 — Wed, 21 Aug 2024 15:15:40 GMT

Cheaper than producing plastic ones innit.