topic Re: Over heating in Tech Support

Over heating

ZD43 — Fri, 09 Aug 2024 15:58:18 GMT

Hi, i upgraded my phone to an iphone 15 and its only a couple of weeks old, however is seriously overheating when i’m using it. I can’t get any help or support but feel this handset is faulty so can someone please get back to me? Its sometimes too hot to hold in my hand. Thanks

Re: Over heating

Bambino — Fri, 09 Aug 2024 16:01:09 GMT

@ZD43 Your phone is under warranty. Why are you saying you can't get support? Have you contacted Apple:

Contact – Official Apple Support (UK)

Re: Over heating

Enlli — Fri, 09 Aug 2024 16:03:12 GMT

No one here will get back to you as we are all customers.

Might be the quickest to deal with Apple. If you make an appointment with their genius people they will exchange it if there is a problem

https://www.apple.com/uk/retail/geniusbar/