topic Not receiving texts after upgrading to SIM only contract in Tech Support https://community.o2.co.uk/t5/Tech-Support/Not-receiving-texts-after-upgrading-to-SIM-only-contract/m-p/1738994#M51385 <P>Yesterday I upgraded to a SIM only contract with o2, keeping the same number. I used an esim and have removed my old SIM. Since I did the upgrade I have not been receiving text messages. I phoned o2 yesterday and they said it was an issue in my area, which would resolve by 8pm. The problem is ongoing and o2 have told me their systems are upgrading so they can't access my account at the moment. I can't get any of my two factor authentication text messages so need to resolve this ASAP. Can anyone assist please? Thanks.</P> Thu, 08 Aug 2024 09:24:53 GMT KRH 2024-08-08T09:24:53Z Not receiving texts after upgrading to SIM only contract https://community.o2.co.uk/t5/Tech-Support/Not-receiving-texts-after-upgrading-to-SIM-only-contract/m-p/1738994#M51385 <P>Yesterday I upgraded to a SIM only contract with o2, keeping the same number. I used an esim and have removed my old SIM. Since I did the upgrade I have not been receiving text messages. I phoned o2 yesterday and they said it was an issue in my area, which would resolve by 8pm. The problem is ongoing and o2 have told me their systems are upgrading so they can't access my account at the moment. I can't get any of my two factor authentication text messages so need to resolve this ASAP. Can anyone assist please? Thanks.</P> Thu, 08 Aug 2024 09:24:53 GMT https://community.o2.co.uk/t5/Tech-Support/Not-receiving-texts-after-upgrading-to-SIM-only-contract/m-p/1738994#M51385 KRH 2024-08-08T09:24:53Z Re: Not receiving texts after upgrading to SIM only contract https://community.o2.co.uk/t5/Tech-Support/Not-receiving-texts-after-upgrading-to-SIM-only-contract/m-p/1739001#M51387 <P>Not something we can help with here as this is a customer to customer Community there is no O2 input</P><P>Try via the social media teams</P><P>Sounds like you were told a load of bull.</P><P><LI-PRODUCT title="Guide: How to find help &amp;amp; contact O2" id="Guide058"></LI-PRODUCT>&nbsp;</P> Thu, 08 Aug 2024 10:08:56 GMT https://community.o2.co.uk/t5/Tech-Support/Not-receiving-texts-after-upgrading-to-SIM-only-contract/m-p/1739001#M51387 Enlli 2024-08-08T10:08:56Z