topic Re: Voicemail in Tech Support

Voicemail

DeniseMacey — Tue, 30 Jul 2024 09:12:09 GMT

I have a notification on my phone (Virgin Samsung Galaxy) indicating a new voicemail message and the number ********177. When I dial this, it says this number has been barred and I cannot be connected. I've tried ringing Customer Services and they could not help probably because I couldn't understand what they were saying. I cannot get rid of this notification on my phone which keeps updating every day, yet I can't get into my voicemail messages. In fact, I haven't a clue what the new number is. I've tried pressing '1' and I get the same 'cannot connect' message. I've tried 222 and get the same message. Why is there nothing on this website to advise what to do, as I can't be the only one?

[mod edit: we've removed a suspicious looking number as a precaution. Thanks 🙂]

Re: Voicemail

gmarkj — Tue, 30 Jul 2024 09:43:32 GMT

Voicemail for o2 is on 901 @DeniseMacey

The community guide for voicemail is below

Re: Voicemail

Enlli — Tue, 30 Jul 2024 10:18:11 GMT

Try sending yourself a voicemail, listen to it then delete.

222 is the old Virgin Voicemail number.

Re: Voicemail

MI5 — Tue, 30 Jul 2024 12:16:12 GMT

Simply dialing 901 to get to your O2 voicemail will solve all your problems @DeniseMacey