topic Re: Bill to pay in Tech Support

Bill to pay

BrendanMc — Thu, 25 Jul 2024 20:09:09 GMT

I got a bill to pay of £16.83. It said as I have not set up a direct debit I can pay securely through the MyO2 app. I am currently abroad on holidays and have tried numerous times to log onto MyO2 but have been unable to do so. I will return from holidays on 01.08 24. Can the bill be paid then, if not, then let me know how I can pay it.

Re: Bill to pay

MI5 — Thu, 25 Jul 2024 20:14:39 GMT

@BrendanMc

You can get in touch with Payment Management team on +44 800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here

Use Skype to call

Re: Bill to pay

pgn — Thu, 25 Jul 2024 20:15:26 GMT

You would really need to talk to O2, this is a customer forum, @BrendanMc - you will need to call o2 on 0800 902 0217 (not easy from abroad, so try the Social Media Team on Twitter/X or Facebook, the link below has the ways to do that).

Good luck!

Re: Bill to pay

BrendanMc — Fri, 26 Jul 2024 08:59:21 GMT

Thank you

Re: Bill to pay

MI5 — Sun, 28 Jul 2024 16:57:29 GMT

You're welcome @BrendanMc