topic Re: My Mobile in Tech Support

My Mobile

JJ70 — Thu, 25 Jul 2024 14:01:16 GMT

My mobile has stopped working during a conversation with customer care who were supposed to be cancelling a bolt on.Not able to make or receive calls or messages,advise please

Re: My Mobile

Bambino — Thu, 25 Jul 2024 14:09:19 GMT

@JJ70 This is not O2. This is a customer community.

How to find help & contact O2: A Guide - O2 Community

If you have no phone to use , download Skype: and call 0800 032 1402 for free

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Re: My Mobile

MI5 — Thu, 25 Jul 2024 14:50:01 GMT

@JJ70

Sounds like they cancelled your number instead.

Pop in store with photo ID and see if they can help.

Find a store