topic Re: OTP codes from Santander issues in Tech Support

OTP codes from Santander issues

Jillybean — Mon, 22 Jul 2024 22:13:43 GMT

Hi, for the last few months I have not received any OTP codes from Santander. They are my main banking account and now I can't access it. Please can you help me? Thank you

Re: OTP codes from Santander issues

pgn — Mon, 22 Jul 2024 22:33:44 GMT

may help, @Jillybean - otherwise these OTP reception issues should be addressed by the customer to the O2 Social Media Team, links below this post.

If no response from that channel in a timely manner, please respond here for escalation. Good luck!

Re: OTP codes from Santander issues

Enlli — Tue, 23 Jul 2024 06:06:19 GMT

Santander seems to come up a lot, and not only on O2

Re: OTP codes from Santander issues

pgn — Fri, 02 Aug 2024 08:21:43 GMT

Did you get the OTPs from Santander sorted, @Jillybean?

Re: OTP codes from Santander issues

Jillybean — Fri, 02 Aug 2024 09:06:03 GMT

I have and problem solved. Apparently when I thought I was deleting messages by swiping right, I was actually blocking them and marking as spam. I feel such an idiot, but at least everything is sorted. Thanks to you all for your help and concerns xx

Re: OTP codes from Santander issues

pgn — Fri, 02 Aug 2024 10:00:46 GMT

Every day's a learning day, @Jillybean 👍🏼

Thanks, a point I had not considered, so we both learn today 🤣