Roaming in France

midnitemoon33 — Sat, 20 Jul 2024 10:35:26 GMT

Hi,

I rang O2 on Tuesday 16th July to ask to turn the roaming on as I was travelling to France. My iPhone is set to receive roaming but I cannot dial out and cannot receive txts so I can’t sign into my mobile app as O2 wants to send me a txt to prove that I own the phone. Please help as I do not think O2 has

turned the roaming on.

Re: Roaming in France

MI5 — Sat, 20 Jul 2024 10:40:16 GMT

@midnitemoon33

Some things to try:

Check data roaming is on in phone settings.

Manually search for another network

Turn off 5g

Change your data APN to "mobile.o2.co.uk"

Check with O2 whether you have a roaming bar on your account. Do this via social media

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.

topic Roaming in France in Tech Support

Roaming in France

Re: Roaming in France